Returns & Exchanges

At SOUTH.ST, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure your items are in their original packaging with tags attached to qualify for a full refund or store credit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all original tags and labels are intact to meet our quality control standards.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team receives and inspects your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing